15 ott - Varese
Databricks
Overview As DSA Manager, you will lead a team of Delivery Solution Architects to shape post-sales delivery strategy for major customers in the SEMEA region. You’ll collaborate with Sales, Pre-Sales, FDE, and Partners to drive adoption, growth, and platform value. The role blends leadership, commercial acumen, and technical depth across Databricks products, serving as a technical sponsor for select customers. You’ll build a scalable DSA practice and influence regional growth and customer outcomes. Responsabilità * Manage and coach a diverse DSA team to achieve customer, company, and team goals, including usage growth and hiring. * Lead by example with AI tooling to deliver C-level thought leadership discussions. * Assign accounts and distribute work for optimal coverage and balance. * Foster a customer-obsessed mindset by understanding customer goals and use cases. * Partner with Sales, Pre-Sales, and FDE to accelerate customer growth. * Escalation risk management and customer risk reduction with the team. * Monitor customer progress and forecast growth for accounts.
* Provide input to improve internal processes and customer success offerings. * Promote cross-functional programs, planning, and documentation. * Hire, train, and develop team members to support roadmap delivery. Requisiti fondamentali * 10+ years in a customer-facing role. * Experience leading teams of pre- or post-sale consultants/solutions architects, technical account managers, or customer success engineers. * Experience in Cloud, Data, AI domains. * Experience delivering workloads or data products to production (delivery architect, project manager, DevOps, or service/product owner). * Knowledge of business issues and big data use cases across industries. * Fluent in Italian and English; additional regional languages advantageous. * Based in Milan or within 1 hour commute. * customer-obsessed * leadership * cross-functional collaboration * Cloud and data platforms * AI/ML tooling and adoption * deliv
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