15 ott - Monza
Panasonic
Overview In this role you provide after-sales and technical support across Panasonic’s refrigeration product range for Europe. You collaborate with Local Sales Offices, offering on-site diagnostics and solutions, and support pre-sales, projects, and key customers. You’ll create a technical library, issue bulletins, and help train service teams. The position blends field work with cross-border coordination to sustain customer satisfaction and product uptime. Retribuzione / Benefits * attractive remuneration package * social, fitness & health benefits * flexible working hours * generous mobile working option * high work-life balance * training and development opportunities Responsabilità * Provide after-sales support and solutions across Europe for LSO networks * Support on-site diagnostics and issue resolution * Support pre-sales activities within Europe * Assist in project revisions for special initiatives * Engage with a subset of major customers directly * Create and maintain a general technical library for internal and LSO use * Produce technical bulletins explaining concepts to service teams * Offer help and documentation for training and knowledge transfer * Visit sites to perform initial diagnostics and deliver solutions * Liaise with factory for topic-specific guidance * All above pertain to main activities 2 and 3 (ANNEX1) Requisiti fondamentali * Technician in thermal field * Minimum 5 years of after-sales experience in Commercial Refrigeration / Chillers / Rooftop or equivalent * General refrigeration and air conditioning knowledge * Proficiency with software specific to the refrigeration sector * Fluent in English * General refrigeration and air conditioning knowledge * Proficiency in using refrigeration sector software
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