Sales Account Manager, Italy

15 ott - Macerata
Chep

Overview As an Account Manager focused on strategic partnerships, you drive growth and value for CHEP’s customers in a B2B setting. You collaborate with cross-functional teams to shape account plans that cut costs, boost revenue, and advance sustainability. You will lead negotiations, monitor performance (including NPS), and foster long-term partnerships to enhance supply chains. This role offers international exposure, a hybrid work model, and a chance to make a tangible impact on global logistics and sustainability. Retribuzione / Benefits * Meal vouchers * Employee Assistance Programme (EAP) * Option to participate in company share scheme * Life Insurance * Personal Accident Insurance * Annual Premio of 15% Responsabilità * Manage and develop strategic customer relationships aligned with growth objectives and satisfaction targets * Collaborate with commercial leadership to create and implement strategic account plans focused on growth, cost reduction,



and sustainability * Lead contract negotiations and commercial tenders to secure favorable terms * Conduct regular business reviews with customers to ensure audit plan compliance and maintain asset management records * Monitor account performance metrics (including NPS) and develop action plans for improvement * Build networks within customers’ organizations to drive strategic supply chain initiatives * Identify and secure new business opportunities to maintain a robust sales pipeline * Drive revenue retention and expansion through long-term partnerships and tailored solutions Requisiti fondamentali * B2B sales/account management experience * Experience in food/food processing/packaging/supply chain * Track record of growing customer relationships and delivering commercial results * Ability to influence stakeholders across cross-functional/matrix organizations * Strong commercial acumen, negotiation, and solution-selling skills * CRM experience (Salesforce or similar) * Strong communication and presentation skills *

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