Key Account Manager

15 ott - Pavia
Chep

Overview In this role you drive revenue growth and customer value across a portfolio of strategic accounts for CHEP, collaborating with leadership and cross-functional teams. You’ll lead major negotiations, seek new business opportunities, and promote sustainable supply chain improvements. This position offers international scope, cross-border collaboration, and a hybrid work model. You’ll help shape how goods move to market while strengthening customer partnerships. Retribuzione / Benefits * Annual Premio of 15% * Meal Vouchers * Employee Assistance Programme (EAP) * Option to participate in company share scheme * Life Insurance * Personal Accident Insurance Responsabilità * Manage and develop a portfolio of strategic customers for retention, satisfaction, and profitable growth * Build and maintain relationships with senior stakeholders as the primary point of contact * Achieve annual growth targets through active selling and new business opportunities * Lead contract renewals, negotiations,



and tender processes * Develop and execute Joint Business Plans to improve supply chain efficiency and mutual value * Conduct regular business reviews, monitor performance, and drive continuous improvement * Collaborate with cross-functional teams to deliver innovative customer solutions * Promote sustainability and cost optimization within customer accounts * Identify and capitalize on new opportunities to expand CHEP’s market presence in the portfolio Requisiti fondamentali * Proven Key Account Management experience with large, strategic customers * Background in FMCG, Retail, Supply Chain, Logistics or related sectors * Strong commercial acumen with negotiation and contract management experience * Ability to build trusted partnerships and influence senior decision-makers * Fluent in Italian and English * Willingness to travel regularly within Italy * Adaptability * Building rapport * Empathy * Account Management * Negotiation * Data storytelling

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