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Workday
Overview In this role you guide customers through their post-Go-Live journey, acting as a trusted Workday advisor. You’ll deliver targeted micro consulting, provide configuration guidance, and showcase Workday features to drive business value. You collaborate with cross-functional teams to enable adoption and ongoing success, blending expertise with practical optimization. The role offers exposure to leading organizations and a chance to shape how customers realize maximum value from Workday. Retribuzione / Benefits * Flex Work * premio plan * stock grants * annual refresh stock grants * base pay range * reasonable accommodations Responsabilità * Conduct research to understand customer questions and Workday concepts * Deliver small-scope consulting with configuration guidance and demonstrations * Troubleshoot product configurations to meet customer requirements * Communicate responses and value clearly to customers * Create and deliver customer presentations on using Workday features (Accelerator Webinars) * Provide tailored one-on-one guidance (Optimization Packages)
* Offer one-on-one guidance to accelerate feature adoption (Feature Accelerator) * Review customer tenants for adoption opportunities (Feature Adoption Tenant Reviews) * Maintain expertise and Workday Certification, stay updated on roadmap and industry practices * Contribute to new programs to boost customer feature adoption * Deliver other Customer Enablement services (Office Hours, requirements reviews, designs, deployments) * Occasional travel up to 20% Requisiti fondamentali * 5+ years of IT implementation experience * 5+ years of experience with Workday Financials Reporting * 2+ years of software consulting experience * Workday Certification or ability to certify in at least one of: Workday Reporting, Workday Financials, PRISM * Ability to understand Workday concepts as new features release * Ability to distill complex concepts into clear presentations * Multitasking across engagements and delivera
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