15 ott - Pavia
Zf Friedrichshafen
Overview As an OES Customer Contact, you will be the first point of contact for customer needs and issue resolution. You’ll handle order entry, EDI follow-up, price data maintenance, payment reporting, and SAP-based customer data management. You will work in an international environment and support cross-functional teams to ensure smooth service delivery. This role offers stable employment, a structured bonus, and flexible work options. You will contribute to delivering strong customer experiences in the automotive aftermarket.
Retribuzione / Benefits * Permanent contract * annual premio * insurances package * hourly flexibility * smart working max 2 days/week * internal canteen Responsabilità * Be the first contact for customer needs and problem resolution * Order entry/EDI follow-up * Prices database maintenance * Payment reporting * Management of customer data in SAP Requisiti fondamentali * Technical diploma or equivalent * Proven experience in a sales environment (customer service or sales support) * Verbal and written communication skills; problem solving attitude; commercial mindset * Negotiation skills with a customer-focused approach * Native Italian; fluent in English; German helpful * SAP basic knowledge; good knowledge of Office 365 * communication * problem solving * positive dynamism * SAP basic knowledge * Office 365 * EDI
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