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Meliá Hotels International
“The world is yours with Meliá” Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family ? Discover some of the benefits we offer: * My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages. * My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Be proud to belong to Meliá as we are proud of you ? What will I be doing? * Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas. * Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations. * Manage the guests’ digital experience, according to the global strategy. * Manage customer incidents, following the established protocols.
* Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music. * Verify material orders following the set product guidelines, for better optimisation of economic resources. What are we looking for? * University degree, preferably Tourism or Hospitality, Marketing or similar. * Fluent in Italian and English. A third language would be an asset. * Organisation and planning. Problem-solver * Excellent communication skills. High vocation for service * Attention to detail. The role is classified as an INTERNSHIP with an expense allowance of at least €600. Further information on the role classification, remuneration, any premio schemes, welfare and company benefits will be provided during the selection process At Meliá we are all VIP ? Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that
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