Stage Guest Experience
Pubblicato il 15-10-2026 - Meliá Hotels International in Monza
"The world is yours with Meliá" Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family Discover some of the benefits we offer: * My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages. * My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Be proud to belong to Meliá as we are proud of you What will I be doing? * Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas. * Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations. * Manage the guests' digital experience, according to the global strategy. * Manage customer incidents, following the established protocols.
* Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music. * Verify material orders following the set product guidelines, for better optimisation of economic resources. What are we looking for? * University degree, preferably Tourism or Hospitality, Marketing or similar. * Fluent in Italian and English. A third language would be an asset. * Organisation and planning. Problem-solver * Excellent communication skills. High vocation for service * Attention to detail. The role is classified as an INTERNSHIP with an expense allowance of at least €600. Further information on the role classification, remuneration, any premio schemes, welfare and company benefits will be provided during the selection process At Meliá we are all VIP Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make w