15 ott - Italia
Altro
Service Sales Engineer (Veneto, Trentino-Alto Adige e Friuli-Venezia Giulia) In this role, you are primarily responsible for delivering on our business strategy by developing long-term customer relationships with building owners and strengthening our existing customer base with a focus on providing customers a total solution for the most energy efficient buildings. You will bring your passion for solving problems, creating customer value, and building relationships to make an impact.
Area of responsibility will be Veneto, Trentino-Alto Adige e Friuli-Venezia Giulia)
Responsibilities Customer & order acquisition for service products
Identify sales opportunities with existing and new customers, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction
Encourage customer growth and loyalty to the company through continuous support and customer assistance
Perform according to company strategy in terms of customer channels, product mix and selling level
Timely tracking and reporting of opportunities in Trane's customer database
Prepare and review contract terms and conditions using standard Trane contract templates when applicable
Present the proposal to the customer
Follows up with purchasing process stakeholders
Develop, evaluate and discuss possible solutions with customer
Achieve assigned sales and customer development quota through focus on service, customer acquisition and development
Requirements 3-5 years of industrial sales experience (preferably HVAC business)
Market intelligence and understanding competition
Proven selling skills with ability to deliver sales results
Thermodynamic basics (refrigerant circuit, compressors)
Advocates for Customers – cultivates strong, mutually-beneficial customer relationships and works to earn the trust of the customer by ensuring that the company delivers value and acquires customer-driven insights to effectively address issues, needs and opportunities
Interpersonal Communication and Nego
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