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The Process Automation Specialist is responsible for analyzing, designing, and implementing automation solutions aimed at improving efficiency, reducing operational costs, and enhancing process quality across the organization. This role focuses on identifying automation opportunities, leveraging technologies such as RPA (Robotic Process Automation), workflow platforms, and AI-driven tools, and ensuring the scalability and sustainability of automated processes.
The Process Automation Specialist works for VW Bank (own company) as well as on behalf of VW Leasing, based on dedicated outsourcing agreements.
Role and duty – core business Design, build, test and implement automation workflows using UiPath Studio, Orchestrator, other UiPath components and Power Platform tools
Formalize technical and functional analysis in compliance with the automation standards and related best practices
Collaborate with business teams to analyze processes and assess the technical and economical automation feasibility
Develop reusable automation components and ensure adherence to automation best practices
Deploy, monitor, and maintain RPA bots in UiPath Orchestrator
Manage tickets opened by business users related to existing automations
Troubleshoot, debug, and resolve issues in existing automations
Take care of existing automations deploying a continuous improvement approach
Ensure compliance with security and governance standards in all automation activities
Support continuous improvement by identifying new automation opportunities
Evaluate and monitor the technical capacity of the RPA infrastructure in order to grant a state of the art functionality
Collaborate with HQ Robotics Team in case of issues/requests concerning the RPA infrastructure
Ensure proper governance, security, and adherence to internal policies in all automation implementations
Develop and maintain business and technical dashboards aimed at monitoring purposes
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