Resident Engine Field Service Representative
Pubblicato il 15-10-2026 - GE Aerospace (Avio Aero) in Italia
Job Description
Summary
Within the Military Customer Support Organization, as Field Service Representative (FSR) you will be located at a Customer's military base in the Southern Italy for a period according to contract conditions between Customer and Avio Aero. You will provide the Customer with a high-level technical assistance regarding the operation of the power plant.
This role will require your permanent presence at Customer's military base providing technical and logistic support
Job Description Essential Responsibilities: Manage, as primary interface, any concerns and technical evidences arising from maintenance activities on engines at Customer
Lead and ensure the effective exchange of information between the Customer and Avio Aero, in particular with the System Engineer, Program Manager and Fleet Manager, concerning the management of the T700 engine program
Liaise with Customer operational department to ensure timely and effective response to technical issues
With the support of the System Engineer,
be accountable for problem identification and possible solutions to support the Customer in the decision whether to remove an engine from service, after evaluating all possible troubleshooting operations in order to solve the problem "on-field"
Manage the support and arrangement of shipping and receiving of engines, accessories and engine parts to and from Company sites
Ensure monitoring, recording and updating of the availability and the status of the engine fleet
Support the Customer in planning the maintenance inspections
Lead the support to Customer on interpretation and application of technical publications and PTAs (Prescrizione Tecnica Apllicativa), advice on engine operability, assistance in solving the problems that may arise during training, maintenance or operational activities
Support the Customer on PTAs embodiment, updating of the engine configuration related to the activities accomplished at the Organizational and Intermediate Maintenance Levels