15 ott - Italia
Jones Lang Lasalle
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Location: Assago, Milan Reports to: Regional Facilities Manager (JLL)
Position Overview JLL is seeking an experienced Workplace Coordinator to support facilities coordination in Milan. This role requires a customer-focused professional who can seamlessly coordinate both hard and soft services while maintaining the highest standards of service delivery and client satisfaction.
Key Responsibilities Customer Service Excellence Provide receptionist and client host responsibilities at front of house.
Serve as primary point of contact for facilities-related inquiries and requests.
Maintain exceptional customer service standards, ensuring prompt and professional responses.
Monitor service delivery performance and implement continuous improvement initiatives.
Handle escalations professionally and work toward swift resolution.
Facilities Coordination Coordinate and oversee onsite mechanical, electrical, and plumbing (MEP) services utilising the JLL CAFM System.
Supervise regular building fabric maintenance.
Oversee maintenance and repairs of in scope assets.
Coordinate planned preventive maintenance (PPM) schedules and reactive maintenance.
Ensure compliance with health and safety regulations and building codes.
Complete regular office audits to ensure safe, comfortable & maintained environment.
Manage cleaning services, waste management, and recycling programs.
Coordinate and support food & beverage services and concierge functions.
Coordinate and support as required mail and courier services.
Administration & Compliance Maintain accurate records and documentation for all services.
Prepare regular reports on ser
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