Operations Lead
Pubblicato il 15-10-2026 - ZIM Integrated Shipping Services in Italia
Meet the company behind the Z Factor At ZIM, we believe shipping can be exciting. It's the spirit of Innovation and Togetherness, it's the Can-Do Approach, the Agility in thought and action, it's the personal touch with both employees and customers.
Driving Global Trade Forward: Operating globally in over 90 countries, and serving over 32,000 customers in 300 ports worldwide, our differentiated global-niche strategy covers major trade routes with a focus on select markets.
To deliver an outstanding customer experience. We've blended cutting-edge, data-driven strategies with creative, tailored solutions to keep up with our customers' evolving needs.
The Operations Coordinator is responsible for ensuring the efficient, safe and cost-effective execution of vessel and port operations across assigned Italian ports. The role acts as a key liaison between terminals, port service providers, vessel operators, network partners and internal stakeholders to maintain schedule reliability, operational performance and compliance with company standards.
Vessel & Port Operations
Monitor vessel schedules,
turnaround times and operational performance.
Support service recovery initiatives to minimize commercial and operational impact.
Monitor loading and discharge operations, productivity levels and operational constraints.
Review and validate operational expenses, vendor invoices and port call costs.
Contribute to continuous improvement initiatives aimed at increasing efficiency and service quality.
Reporting & Performance Monitoring
Maintain accurate operational data and records.
Prepare and analyze operational KPIs and performance reports.
Provide regular operational updates to local and regional management.
Collaborate closely with Customer Service, Trade, Logistics, Finance and regional Operations teams.
Support cross-functional initiatives to improve operational performance and customer experience.
Ensure compliance with company policies, industry regulations and local requiremen