Account Manager

15 ott - Italia
Ermenegildo Zegna Holditalia

ABOUT ZEGNAThe global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand's values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy. YOUR MISSION IN THIS ROLEAs HQ Su Misura Account Manager, based in Milan, you will be responsible for the commercial performance and development of assigned regions and markets, acting as the primary interface between HQ and local teams. The role translates the global Su Misura strategy into targets and market action plans, monitors performance across daily business and dedicated activations,



and coordinates cross-functional support to accelerate client recruitment, conversion, and sales growth while protecting brand, product, and service standards. Act as the primary HQ business partner for assigned regions and markets, ensuring alignment between global priorities and local execution.
Build and challenge annual and seasonal targets, forecasts, and commercial plans with market teams, Finance, and Go to Market.
Monitor sales, orders, Guest Share, Su Misura penetration, product and category mix, average ticket, and client conversion, identifying opportunities, risks, and performance gaps.
Translate performance analysis into clear market actions, agree recovery or acceleration plans with local teams, and follow their execution and results.
Support the development of the daily Su Misura business and the commercial planning of activations, including trunk shows, suites, villas, and private appointments.
Partner with CRM and Retail teams

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