15 ott - Roma
Mercier Consultancy Group
Italian Speaking Content Moderator
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class employers across the European BPO sector. We pride ourselves on our reputation for excellence and our ability to place high-performing individuals in career-defining roles within the social media industry.
Job Overview
We are currently looking for a motivated professional to fill our Italian Speaking Content Moderator position in Bulgaria. This role is a vital component of our client's social media operations, ensuring a safe, engaging, and compliant environment for millions of users worldwide through your linguistic expertise and critical judgment.
Key Responsibilities
Analyze and moderate user-generated content to ensure compliance with community standards and social media policies.
Investigate reports of policy violations, including harassment, hate speech, and graphic content, to maintain platform safety.
Utilize your native-level Italian to interpret cultural nuances and maintain high-quality safety standards.
Collaborate with global teams to identify emerging trends and patterns of abuse within the social media ecosystem.
Maintain detailed documentation and reporting on moderation actions taken during your daily shifts.
Contribute to the ongoing refinement of moderation guidelines to improve user experience in the digital space.
Participate in regular feedback sessions to ensure consistent performance and alignment with industry regulations.
Native or fluent Italian (spoken and written).
Valid EU passport (mandatory).
Strong proficiency in English to communicate within our international professional environment.
A keen eye for detail and the ability to process complex information regarding social media content policies.
Proven ability to work in an on-site office environment based in Sofia, Bulgaria.
Passion for social media and a high level of personal resilience.
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