16 ott - Roma
Perkinelmer
The Senior Service Sales Specialist is responsible for developing the Analytical service business in Central Italy (typically Emilia-Romagna, Tuscany, Sardinia, part of Lazio, Abruzzo, Marche, and Umbria ) and supporting the Service Sales Manager team.
She/He is responsible for selling warranty extensions, service contracts and renewals, as well as developing the core service portfolio (training, software upgrades, etc.).
Working closely with Customer Care, Inside Sales, and Service Delivery, the role includes all activities that contribute to the acquisition, satisfaction, and retention of service customers, and the efficient and effective utilization of service processes.
In addition, this position is responsible for building and maintaining customer/channel relationships and providing pre- and post-sales consultation to increase PerkinElmer's market share, revenue, and profitability in line with strategic business objectives.
The annual base salary range for this position (full-time) starts at 54,000 EUR gross.
The final base pay offered to the successful candidate will be determined by objective and gender-neutral criteria such as individual qualifications, job-related skills and competencies, relevant experience, education or training, as well as internal equality.
Responsibilities Developing market share for core services, securing existing customers and re-acquiring former customers.
Maintaining business reports and prospect lists in existing systems
Preparation of quotations
Active involvement in lead generation
Interface with service leadership and cross-functional teams as needed to resolve customer issues
Collaborate with: Inside sales team.
Management
Service
Sales Department
Contract department
Customer Service
Product lines Support centers
Basic Qualifications Bachelor's degree in natural sciences or higher
Proven sales skills
Good knowledge of common IT tools (MS Office, SAP, SFDC/CPQ and Service Max a Plus)
Native-level Italian and strong English com
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