16 ott - Bolzano
Altro
The Solution Engineer supports the design, presentation, and implementation of Endian solutions for customers and partners. The role collaborates with Sales, Support, and internal technical teams to translate customer requirements into effective technical solutions, contributing to both pre-sales activities and solution deployment.
The role focuses on supporting customers and partners operating in the DACH market (Germany, Austria, Switzerland), requiring the ability to work in German as well as English and Italian within the internal organization.
Responsibilities
Design of technical solutions aligned with customer and partner requirements
Technical contribution to the pre-sales process through analysis of customer needs and definition of appropriate solutions
Technical positioning and presentation of solutions to customers and partners
Technical guidance for customers and partners during solution deployment, configuration, and initial setup
Validation of technical solutions through proof-of-concept (PoC) activities and evaluations
Technical point of contact for German-speaking customers and partners
Collaboration with internal technical teams for the analysis and escalation of complex technical issues
Contribution to the development and maintenance of technical documentation and deployment guidelines
Collection and communication of field feedback to product management and internal teams
Contribution to partner enablement and technical training activities in the DACH region
Solid knowledge of IP networking (addressing, routing, firewalling, VPN)
Understanding of network security concepts and secure connectivity architectures
Familiarity with Linux-based systems and virtualized environments
Ability to design and present technical solutions based on customer requirements
Ability to perform configuration, validation, and troubleshooting activities
Experience with cybersecurity technologies such as firewalls, VPNs, and secure remote access solutions
Experience with IT
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