16 ott - Milano
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Distribution Service Engineer - Italy & Balkans
1 week ago Be among the first 25 applicants
Your mission
Welcome to Sungrow, we are happy you are with us now. This position is based in Italy. We offer an opportunity in the green-energy environment. Below are your tasks as a Distribution Service Engineer.
Management of hotline / ticket system for distributors / installers / end users in region of Italy & the Balkans
Training for distributors / installers in the related region
Onsite troubleshooting with partner success manager in the related region
Pre-sale customer visit with account manager in the related region
FAQ / online courses making / recording and documenting for the related region
Weekly / monthly / quarterly / annual report for the performance of the related region to the department center
Your profile
So, for your personal background, it would be great to have:
BA or higher in electrical engineering or equivalent
At least 3 years of work experience as after sale or technical support jobs for PV/ESS/O&M; field. Job experience in inverter is preferred
Passion,
desire and motivation to succeed
Language requirements: English and Italian at least C1 level. Additional Chinese is an asset
Quick learner with desire to increase knowledge in the clean-tech industry
Excellent skills in Microsoft Office
Ability to work independently and focused in a dynamic, fast-paced environment
5%-10% working time may be on business travel between local market and EU department center
Should you lack one or two of these, no worries, we are not looking for all-round perfectionist already
Why us?
This decade might be dominated by Covid‐19, but soon we will overcome that challenge. The true topic for this decade lies in energy
Opportunities for Career advancement
Premio payment based on pre‐agreed and signed KPI agreements
A multinational team awaits you with lots of European and trans‐Europe exchange
Possibility for technical and commercial knowledge increasement in regard to string
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