Client Relationship Manager
Pubblicato il 16-10-2026 - SafeStays International in Roma
SafeStays International is a division of The One Properties, part of The One Family, specializing in elevated property investment, management, and rental services. We deliver luxury, fully managed residential and commercial accommodations for discerning clients who expect exceptional service, attention to detail, and seamless experiences. With properties in Madrid, Paris, Lugano, Milan, and Miami, SafeStays offers high-quality accommodations with personalized hospitality and consistent service across every market.
ROLE DESCRIPTION
This is a sales-focused position responsible for generating and converting business opportunities, managing leads, developing international client relationships, and driving revenue across our luxury property portfolio. The successful candidate will be responsible for managing the sales process from initial inquiry through closing, understanding client requirements, presenting suitable properties and services, following up with prospects, negotiating terms, and maximizing opportunities for upselling and repeat business.
KEY RESPONSIBILITIES
- Generate, manage,
and convert incoming leads into sales opportunities.
- Proactively follow up with prospects and maintain an active sales pipeline.
- Present and promote SafeStays’ luxury properties and services.
- Identify client needs and recommend appropriate property solutions.
- Build and maintain strong relationships with international clients, owners, and partners.
- Drive upselling, cross‑selling, repeat business, and client retention.
- Handle negotiations and support clients through the closing process.
- Maintain accurate CRM records and sales activity.
QUALIFICATIONS
- English and Italian are required.
- Additional languages are a plus.
- Proven experience in sales, business development, account management, luxury hospitality, real estate, travel, or premium services.
- Strong lead generation, sales, negotiation, and closing skills.
- Excellent communication and relationship-building