Italian Support Specialist

16 ott - Palermo
Mercier Consultancy MD

Mercier Consultancy Group seeks an Italian Speaking Support Specialist to join a client's customer service hub in Sofia, Bulgaria. You will provide high-quality technical and general assistance to Italian-speaking clients via phone, email, and live chat, while maintaining product knowledge and service policies.
This role requires native or fluent Italian, the ability to adapt to new software tools, strong communication skills, and a proactive, customer-focused attitude.

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