Night GEM Supervisor
Pubblicato il 16-10-2026 - IHG Hotels & Resorts in Roma
As Night GEM Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.
Duties and Responsibilities
As Night GEM Supervisor, I will assume full responsibility for the efficient operation of theFront Office department to provide exceptional products and services within brand operating standards.
The duties and responsibilities will include:
- Have a thorough knowledgeof all facilities and services offered by the hotel includingtype of rooms available as well as their location and layout,selling status, rates,
and benefits of all packages plans,credit policy of the hoteland reservation coding.
- Understand the hotel's policy on guaranteed reservations and no-shows.
- Process advance deposits on reservations.
- Track future room availabilitieson the basis ofreservations. determine room rates based on the selling tactics of theresort.
- Oversee themanagement of the guest history and profile system in conjunction with the Reservations Manager.
- Support the Director of Roomsand focus on the rejuvenation of the room experience.
- Work in partnership with Guest Services, Reservations, Housekeeping and F&B; to ensure guest’s needs are determined/metand oversee the overall smooth operation of guest arrivals.
- Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
- Instill a cost-focused philosophy through training and education.
- Operate the property consistent with all legal, statutory and financial re