16 ott - Roma
AGILE LAB
- CCNL: Commercio
Agile Lab is a company founded in 2014 with the mission to create value for its customers in data-intensive environments through customisable solutions that establish performance-driven processes, sustainable architectures and automated platforms based on data governance best practices. Having delivered over 100 successful Elite Data Engineering initiatives, we have used this experience to create Witboost: a modular, technology-agnostic platform that enables modern organisations to discover, value and produce their data in both traditional environments and fully compliant Data Mesh architectures. With a highly skilled team of over 300 data engineers based in Europe, Agile Lab helps organisations with their data-driven transformation.
Take a look at our handbook to discover our core values and processes.
The Opportunity
As an Azure Data Platform Support, the role is focused on providing first-level technical support for reporting delivery platforms across cloud and on-premises environments. Responsibilities include monitoring system performance,
troubleshooting technical issues, supporting the deployment of new releases, and collaborating with cross-functional teams to ensure the reliability, stability, and continuous improvement of Azure-based data services.
Salary and job classification
- Base salary: €25K - €40K
- CCNL: Commercio
- Ladder: SRE I
Responsibilities
- Technical Support: Provide first-level support on reporting delivery platforms based on both cloud and on-premises infrastructure;
- Troubleshooting: Assist in diagnosing and resolving technical issues, with autonomy and a strong sense of responsibility;
- Monitoring: Perform system performance checks and proactively address issues;
- Documentation: Creating and maintaining documentation on common issues and solutions;
- Collaborate with architects, software developers, and project stakeholders to ensure that the installation of new product releases and the introduction of new fea
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