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Kong Inc., a leader in API and AI connectivity, seeks an IT Support specialist to accelerate enterprise efficiency by resolving employee incidents in a fast-paced cloud ecosystem. You will manage device enrollment, access, and security across Okta, Google Workspace, Slack, Zoom, and SaaS apps, while supporting multi-cloud infrastructure and end-user devices.
You will troubleshoot Mac/Windows/mobile endpoints, drive zero-touch deployments, enforce baselines, and create self-service guides to

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