Logistics Customer Service Internship
Pubblicato il 16-10-2026 - EssilorLuxottica in Bologna
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We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world's evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to "see more and be more" thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
Your Role
As an intern in our Logistics Customer Service team,
you will support the senior team members in the daily coordination of order management and logistics customer service activities across different business functions. This internship offers the opportunity to gain hands-on experience in an international environment, developing analytical, organizational, and problem-solving skills.
Working closely with Supply Chain, Logistics, Customer Service, Marketing, PR, and external partners, you will contribute to ensuring the smooth execution of operational processes, supporting order management activities, monitoring deliveries, resolving operational issues, and participating in process improvement initiatives.
Main Responsibilities
Support the handling and monitoring of customer orders, ensuring timely processing and follow-up;
Assist in the coordination of logistics activities, deliveries, returns, and warehouse-related issues for marketing material;
Monitor shipments and proactively support the resolu