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Fedrigoni Group in Milan is seeking a Customer Support Specialist to join the Customer Care team. You will process sales orders in SAP, handle offers for customized products, manage sample requests, and organize shipments. You will support Sales Agents, ensure a high level of customer experience, and follow up on payments.
Strong Excel skills and Italian fluency are required; English is also helpful. The role focuses on the Italian market with E2E order management and continuous improvement of

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