Technical Services Senior Specialist
Pubblicato il 16-10-2026 - Nexi Group in Milano
What if your next job let you simplify payments for millions, every single day?
Join Nexi and be part of a collaborative, inclusive workplace where you can learn, grow, and make an impact everyday.
About Nexi
At Nexi, we're simplifying the future of digital payments. As one of Europe's leading payment companies, we combine international scale with the dynamism of a fast-moving tech company. With over 9,000 colleagues across more than 25 countries, we're shaping how people and businesses pay and interact every day. Here, your skills, curiosity, and ambition don't just support the business. They help shape what comes next.
Your Everyday at Nexi
As a Technical Services Specialist - ECR (Electronic Cash Register), you’ll join a collaborative and forward-thinking team based in Milan.
About Your Future Role
In this position, you will:
- act as a Subject Matter Expert (SME) for the activation and technical support processes of fiscal cash register solutions, including integration—where applicable—with fiscal cash registers, supporting accredited technician networks.
Ensure continuous updates within Operations areas regarding industry fiscal developments and regulations.
- oversee network delivery activities with a strong focus on fiscal compliance, ensuring high service quality standards and managing, in a structured way, the collection, analysis, and resolution of operational and fiscal issues raised by customers and sales channels.
- oversee and coordinate technical and fiscal activities throughout installation and technical support processes, ensuring alignment between regulatory requirements, system configurations, and operational processes for maintenance and installation. Provide ongoing training both on fiscal cash registers and on management software used by advanced retail points (e.g., store management apps, inventory, invoicing, etc.).
- ensure high performance in training activities for end customers during service activation (installation) touchpoints and, whe