Reverse Processing Team Leader
Pubblicato il 16-10-2026 - Jd.Com in Milano
JINGDONG Logistics (JD Logistics) is the logistics arm of JD.com and one of the world's leading technology-driven supply chain solutions providers. Leveraging advanced expertise in automation, intelligent logistics, and data-driven operations, we deliver end-to-end logistics solutions that help businesses grow while enhancing customer experience.
Our capabilities span the entire supply chain, including warehousing, line-haul transportation, last-mile delivery, bulky goods logistics, cold chain solutions, and cross-border operations. Our mission is simple: to deliver speed, reliability, and operational excellence at every stage of the supply chain.
Context of the Position As part of our strategic international expansion, JD Logistics is establishing its core infrastructure within the Italian market. This is a critical greenfield deployment phase, which requires our founding leadership team to manage high operational fluidity, establish local processes from the ground up, and translate centralized global capabilities into localized execution.
This position is designed for an organized,
process-driven frontline operational leader who excels on the warehouse floor. The role demands an execution-focused supervisor who can manage teams of returns processing operators, enforce precise product grading criteria, and maintain an organized, clutter-free reverse logistics environment.
The Mission & Core Scope The Mission: Lead, motivate, and direct daily reverse shift operations (returns intake, item inspection, quality grading, and system registration) to ensure returned inventory is processed rapidly and channeled to its next destination with maximum value recovery.
The Scope: You will take direct, hands-on floor responsibility for the returns processing zone and its personnel, tracking hourly processing throughput, resolving system-status mismatches, and enforcing compliance.
Crucial Expectations & Performance Targets To provide a clear understanding of the accountability re