16 ott - Milano
DNV
Location:
Milano, Lombardia, Italy
Business:
Industrial Services
Position type:
Tempo pieno
Contract type:
Permanent Employee
Job ID:
7812
Overview
About us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About the role
The Operations Manager – Italy is responsible for leading operational delivery, supporting business development, and strengthening client engagement for DNV Industrial Services within Italy and the wider Mediterranean market.
The role focuses on expanding DNV’s presence across key sectors including energy transition, EPC fabrication, infrastructure, and industrial services, while ensuring safe, efficient, and high-quality delivery.
The Operations Manager acts as the key interface between clients, inspectors, and global delivery functions, while fostering a strong team culture and supporting sustainable growth in the Italian market.
Key Responsibilities
- Operational Delivery
- Lead execution of inspection and technical services across Italy and nearby markets.
- Ensure safe, efficient, and high-quality project delivery aligned with DNV standards.
- Coordinate inspectors, resources, and project activities across assignments.
- Monitor delivery performance, client feedback, and operational risks.
- People Leadership & Team Development
- Lead and support operational teams and inspectors with a strong focus on people engagement and satisfaction.
- Foster a positive team culture, ensuring motivation, collaboration, and retention of key personnel.
- Support development of team capability through mentoring, coaching, and knowledge sharing.
- Ensure teams are effectively supported, deployed, and aligned with client and project needs.
- Market Development & Client Engagement
- Support business development activities and strengthen relationships with key Italian clients.
- Engage with EPC contractors, energy companies, and industrial operators.
- Identify opportunities across energy transition, infrastructure,
and industrial sectors.
- Support preparation of proposals and major tenders with operational input.
- Resource & Project Coordination
- Plan inspector mobilisation and resource allocation across projects.
- Coordinate with global operations teams supporting international assignments.
- Ensure effective utilisation and planning of resources.
- Operational Excellence
- Implement global delivery frameworks and operational standards.
- Identify opportunities for efficiency improvements and better execution.
- Ensure alignment with technical methodologies and digital tools.
Measures of Success
Success in this role will be measured through:
- Consistent and high-quality delivery performance.
- Strong team engagement, stability, and retention.
- Effective client relationships and support to business development.
- Improved operational efficiency and execution discipline.
Location: Vimercate, Italy
What we offer
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
About you
Qualifications & Experience
- Preferably Degree in Engineering, Business, or relevant experience in industrial services
- 8–12+ years of experience in inspection, engineering services, or energy/industrial sectors.
- Strong experience in operations coordination, client engagement, and service delivery.
- Experience working with EPC contractors, fabrication yards, or industrial clients.
- Strong leadership and interpersonal skills, with ability to manage multicultural teams.
- Demonstrates the presence and judgment to operate independently and with a high degree of autonomy.
Benefits
Please note that some benefits may vary depending on location,
business area, and employment terms. Please confirm with your recruiter.
Profit Share
You’ll be part of our global profit share scheme that means we all share in our success as a business. If we profit, so do you. This will be part of our Total Compensation approach each year and depends on our year-end results.
Insurance
Taking care of you with travel, life, and accident insurance.
Pension Schemes
We care about your long-term financial security and prioritize pension and retirement benefits to reflect our caring values.
Professional Development
We believe in the 70/20/10 learning model, where 70% of your learning comes from performing your everyday tasks and working on different projects, new areas and initiatives to gain new skills. 20% from working with others and mentoring and the rest from formal education.
Hybrid Working
Adapting to the changing world of work around the world.
Purpose-led organization
You become part of a world-leading company where we know and live our purpose; to safeguard life, property, and the environment, with the opportunity to tackle global change through your work.
Supportive and caring culture
We offer opportunities to connect through social and professional networks. Our largest community CONNECT, organizes after-work events and informal meetings throughout the year.
Attractive rewards
We focus on work/life balance and offer employees flexible working hours and workplace, annual vacation allowance, competitive pension, insurance, and a global profit share scheme.
Diversity, Equity and Inclusion
At DNV, our commitment to Diversity, Equity, and Inclusion is not only an ethical choice, but also a business decision.
Diversity, fairness, and a sense of belonging are a source of strength for our people, our business, and our customers, and help us to deliver on our purpose, vision, and values.
about DEI
Working here
Since 1864 we’ve been dedicated to safeguarding life, property and the environment. Today we remain at the forefront of new technologies and techniques to help our customers transform for a more sustainable future.
At DNV you can expect to deliver career and industry defining work. You’ll be given the time to build your network, the resources to support your development, and the freedom to satisfy your curiosity and desire to learn.
about Working here
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