16 ott - San Giovanni Teatino
Aptar Group
Key Account Manager, Closures EMEA
Join our team and Be You Be Aptar
Aptar is seeking a Key Account Manager for Closures EMEA. This role is responsible for managing and growing a base of existing key accounts, along with activating new potential prospects within the region to meet revenue and profitability growth targets, developing new business through creating and applying strategies consistent with the overall segment strategy.
As a Key Account Manager, you will:
Manage customer relationship through:
• developing strong and lasting relationships with portfolio of key accounts
• ensuring regular monitoring of customer needs and issues
• ensuring high level of customer satisfaction and loyalty
Drive business development by:
• contributing to the growth of the turnover and profitability of the managed accounts
• preparing and negotiating commercial proposals, contracts and renewals
• active prospecting
• promoting innovations
• visiting customers regularly in order to maintain a close relationship
Ensure internal coordination by:
• collaborating with the operational,
marketing, finance and customer service teams to ensure optimal execution of customer commitments
• coordinating resolution of problems raised by customers
• carrying out S&OP; with Aptar sites with the monitoring of customer forecasts
Manage performance by:
• monitoring and analyzing the turnover and profitability on the perimeter by site, project and product
• producing regular reports on the portfolio's activity
• setting up targeted action plans to improve margins.
Education
• Minimum Bachelor’s degree
• Minimum five years of similar experience
Required Skills
• Excellent communication and negotiation skills
• Mastery of sales techniques and customer relations
• Monitoring and reporting of sales performance
• Ability to develop a network of decision-makers
• Project management and cross-functional coordination
• Mastery of digital tools: Power BI, C4C and SAP
• Professional En
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