16 ott - Anacapri
Hosco
Hosco
We are on the lookout for a passionate Reservations Agent to join the summer season 2027 of Jumeirah Capri Palace.
The main duties and responsibilities are:
? Assisting and advising customers displaying excellent knowledge of the variety of options provided.
? Making reservations for customers based on their requirements and preferences.
? Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
? Processing payments and sending confirmation details to customers.
? Sorting out any issues that may arise with bookings or reservations.
? Selling and promoting reservation services.
? Answering any questions customers might have about the reservation process according to Jumeirah standards.
? Up-selling, when appropriate, by informing customers of additional services or special packages.
? Providing support to customers who may need to amend or cancel a reservation.
Settore: Hospitality/Turismo/Viaggi
Ruolo: Customer Service
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