Enterprise Systems Specialist

16 ott - Italia
Epassi

pEpassi is Europe's leading digital employee benefits platform. We make employee benefits easy enough that people actually reach for them. An app that's always in your pocket. A network of 100,000+ service providers — gyms, restaurants, culture, transport, wellbeing and more — wide enough to fit every lifestyle, not just the average one. And we actively work to turn passive benefit holders into engaged employees. /pp36 million employees, 50,000 employers, 100,000+ service providers. Local in nine markets, built on one platform. /ppThe Financial Times has named us one of Europe's fastest-growing companies four years running. Backed by TA Associates and Warburg Pincus. /ppEpassi — Wellbeing that works. /ppJoin one of Europe's fastest-growing companies on a mission to boost everyday wellbeing for millions. As our Enterprise Systems Specialist, you won't just be fulfilling a role. You'll be a key player in solidifying Epassi as the #1 provider of employee agevolazioni solutions across Europe. /ppThis is a full-time, Europe-based role. Remote-first, with occasional travel to Epassi markets. /ph3Our story: /h3pEpassi's purpose is to boost everyday well-being. Established in Finland in 2007, we were the first company to launch a mobile-payable employee benefit solution in Europe. Today, we are a leading provider across the continent, recognized by the Financial Times as one of the fastest-growing companies on multiple occasions. /ph3Your impact /h3h3Role /h3pOur enterprise systems estate (NetSuite, Cobase, Lucanet, Zone Co, plus a growing integration and CRM landscape) is live across multiple European markets and expanding fast. This is not a project delivery role. It is permanent ownership of live systems, with a real mandate to make them measurably better. In this role, you will: /pulliOwn NetSuite technically: Be one of our internal technical authorities across all live markets. You'll monitor the estate daily, act on issues before Finance teams notice them, and own SuiteScript development (scheduled scripts, user event scripts, Map/Reduce, RESTlets) and SuiteFlow automation. Every change is tested in sandbox, documented and traceable.



/liliImprove continuously: Work closely with Finance teams to find what they're working around and where the platform limits rather than enables them. You'll trace problems to their root cause, bring forward improvements with a clear rationale, and track the impact afterwards. /liliGrow into integrations and CRM: Partner with our Integration Specialist on Workato recipe management, diagnosing whether an issue sits in the integration layer or the source system. Over time your scope expands into CRM (e.g. HubSpot) and the wider enterprise systems landscape. /liliLay the foundation for AI and automation: Keep our data quality, governance and documentation strong enough that automation can be trusted, and surface manual work that could be automated with the operational context needed for a business case. /li /ulh3What You'll Be Doing (daily) /h3ulliMonitoring NetSuite and the wider FinApps estate across all live markets and resolving issues before they reach Finance /liliDeveloping and maintaining SuiteScript and SuiteFlow solutions /liliManaging user accounts, period management and configuration changes within our governance framework /liliInvestigating failing Workato recipes and reading execution logs alongside the Integration Specialist /liliTalking to Finance teams about pain points and turning them into prioritized improvements /liliKeeping runbooks, configuration records and process documentation up to date /liliEscalating to the FinApps Platform Owner, with full context and documentation, when something is outside your remit /li /ulh3What You Should Bring /h3ulliTechnical depth in NetSuite: Hands-on experience with SuiteScript development, live production troubleshooting and configuration ownership.



You understand how the system works beneath the surface, not just how to use it. /liliIntegration experience: Operational experience with an iPaaS platform (Workato, Celigo, Boomi, Azure Integration Services or equivalent). You can investigate a failing integration and read execution logs. /liliFinance understanding: Familiarity with AR, AP, bank reconciliation and period close. You know what the numbers mean and why Finance teams care about them. /liliYour track record: Experience owning live systems and delivering measurable improvements, not just closing tickets. /liliGlobal collaboration: English is our bridge language, allowing you to collaborate with Epassians from all our locations. /li /ulh3Core competencies /h3ulliAnalytical mindset: You trace problems to the root cause and understand why something works poorly before deciding how to improve it. /liliOwnership: You drive conversations rather than respond to them, and bring improvements forward without waiting to be asked. /liliDocumentation discipline: You leave every runbook and process better than you found it, so someone else can pick it up without asking you. /li /ulh3Why you should join us /h3ulliOwn the technical outcome. This is not a maintenance role, and the platforms should work measurably better because of your work. /liliWork in a live, complex, multi-market environment from day one, with more markets going live through the rest of 2026 and into 2027. /liliFollow a clear growth path from NetSuite and integrations into CRM, AI and internal tech projects, with scope expanding as the function builds out around you. /liliHelp make AI and automation at Epassi possible by ensuring the platform and data foundations can be trusted. /liliBe part of an ambitious growth journey and join a global community of driven, bold, entrepreneurial, yet humble Epassians. /liliThrive in an open and inclusive culture with low hierarchy, built on respect and shared successes. /liliCome as you are. We'll bring out the best in you and support your personal and professional growth. /li /ul #J-18808-Ljbffr

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