Omnichannel Content Activation & Orchestration Lead

16 ott - Lombardia
Novartis Italia

Novartis Italia is seeking a Content Activation and Omnichannel Orchestration Manager to lead the domain within Customer Excellence, ensuring approved content is activation-ready and orchestrated across field and digital channels for the assigned TA/Disease Areas.

The role drives adoption of the ICE framework, ensures localization-ready materials, and monitors omnichannel performance to continuously improve execution standards and business outcomes.

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