Senior Business Analyst

16 ott - Roma
Wolters Kluwer

pWolters Kluwer is seeking an experienced Senior Business Analyst - SAP Integration to lead the analysis and delivery of complex integrations across the enterprise application landscape. The role has a strong focus on Order-to-Cash (O2C), Procure-to-Pay (P2P), integration with SAP Finance (FI), and the interfaces connecting SAP with other business-critical platforms in a dynamic, international environment. /p pThis role is critical to the company’s transformation journey and its ability to evolve in response to business needs. Working closely with Business Partners, Business Owners, system owners, architects, technical teams, and external system integrators, the Senior Business Analyst translates business needs into high-quality functional and integration requirements, owns the delivery of projects and enhancements within the assigned SAP Integration area, and helps ensure that internal teams and vendors achieve the agreed business and operational outcomes. /p h3Essential Duties Responsibilities /h3 pThe Senior Business Analyst - SAP Integration: /p ul liCollaborates closely with Business Owners to understand the business roadmap and translate business ideas into clear, detailed, and testable business, functional, and integration requirements. /li liLeads business analysis activities for end-to-end Order-to-Cash processes and their integration with SAP FI, including billing, invoicing, customer master data, credit management, revenue-related processes, and financial postings. /li liApplies deep knowledge of current systems, interfaces, and capabilities to define feasible, value-driven solutions, and works with functional and technical teams to support successful implementation. /li liUses business-process experience and system knowledge to analyze complex processes and identify coherent improvements that deliver benefits across the end-to-end value chain. /li liLeads requirements, process-design, and solution-review sessions across O2C, P2P, FI integration, and connected enterprise applications. /li liOwns the business analysis of interfaces and end-to-end data flows between SAP and non-SAP applications, covering source and target systems, mappings, transformations, orchestration, security, error handling, monitoring, reconciliation, and operational support requirements. /li liActs as the primary business-analysis point of contact for SAP integrations and associated end-to-end processes, coordinating business, functional, architecture, middleware, application, security, infrastructure, and vendor teams. /li liWorks with architects, SAP specialists, middleware teams, and external system integrators to assess cross-system impacts, define appropriate integration patterns, and ensure coherent changes across the application landscape. /li liReviews and challenges functional and technical specifications, interface designs, mappings, estimates, delivery plans, and supporting documentation produced by internal teams and external vendors, confirming alignment with business, architecture, security, supportability, and operational requirements. /li liCoordinates external system integrators and technology vendors throughout the delivery lifecycle, setting clear expectations for scope, deliverables, quality, milestones, dependencies, risks, and acceptance criteria, and following up on actions through to closure. /li liProvides end-to-end oversight of project execution,



including planning, requirements, design, build, testing, deployment readiness, cutover, hypercare, and transition to support, proactively managing dependencies, risks, issues, decisions, and escalations throughout the delivery lifecycle. /li liOwns the successful delivery of projects and enhancements within the assigned SAP Integration area, coordinating business stakeholders, internal technology teams, middleware specialists, and external system integrators to deliver agreed scope, timelines, quality, and business outcomes. /li liDrives troubleshooting and root-cause analysis for complex integration issues, ensuring clear ownership, timely escalation, corrective actions, and sustainable resolution across internal teams and external delivery partners. /li liIdentifies and promotes relevant technologies, integration practices, and incremental improvements that create measurable business value. /li liSupports transformation initiatives, system migrations, upgrades, and integration projects from discovery and design through build, testing, deployment, hypercare, and transition to operations, coordinating dependencies across internal teams and system integrators. /li liProduces high-quality project deliverables independently and within agreed timelines, including process maps, requirements, user stories, acceptance criteria, interface requirements, and test scenarios. /li liFacilitates backlog-refinement sessions, workshops, design reviews, and effective cross-functional meetings with business and technology stakeholders. /li liCommunicates business value, solution outcomes, risks, dependencies, and recommendations clearly through structured presentations and stakeholder sessions. /li /ul h3Job Qualifications /h3 h3Education /h3 pBachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field. /p h3Preferred Certifications /h3 pRelevant certification in business analysis, SAP, enterprise integration, IT service management, or Agile delivery is an advantage, for example IIBA CBAP/CCBA, PMI-PBA, SAP certification, ITIL, or Agile/Scrum certification. /p h3Required Experience and Skills /h3 pSeven or more years of broad Information Technology experience, including: /p ul liAt least five years of experience as a Business Analyst in SAP-centric enterprise environments, supporting complex business processes and cross-system integrations. /li liStrong functional knowledge of the end-to-end Order-to-Cash process and its integration with SAP Finance (FI). /li liGood understanding of end-to-end Procure-to-Pay processes and their dependencies across the enterprise landscape. /li liDetailed knowledge of enterprise middleware and integration architectures used to connect SAP with other systems in the application landscape. /li liPractical experience with SAP integration technologies and concepts such as SAP PI/PO, SAP Integration Suite or Cloud Integration on SAP BTP, IDocs, BAPIs, RFCs, APIs,



web services, event-driven messaging, and file-based integrations. /li liExperience with one or more enterprise middleware platforms, such as SAP PI/PO, SAP Integration Suite, MuleSoft, Boomi, or equivalent technologies. /li liAbility to analyze end-to-end data flows, interface mappings, orchestration, error handling, monitoring, and integration dependencies across SAP and non-SAP applications. /li liAbility to support troubleshooting and root-cause analysis of integration failures in coordination with functional, middleware, infrastructure, security, and application teams. /li liAbility to provide end-to-end governance of integration delivery, ensuring traceability from business requirements through interface design, build, testing, deployment, monitoring, and transition to support. /li liProven experience managing or coordinating external system integrators and technology vendors, including statement-of-work and deliverable reviews, estimation challenge, milestone tracking, quality assurance, risk and issue management, escalation, and formal acceptance of outputs. /li liStrong knowledge of delivery governance, project planning, dependency management, risk and issue management, testing coordination, deployment readiness, cutover, hypercare, and transition to operational support. /li liProven experience leading the delivery of enterprise application and SAP integration projects, coordinating cross-functional teams and external vendors to achieve committed scope, schedule, quality, and business outcomes. /li liStrong experience documenting business, functional, non-functional, and integration requirements, including user stories, acceptance criteria, process flows, interface requirements, and data mappings. /li liStrong experience leading and facilitating workshops, backlog-refinement sessions, and design reviews with business and delivery teams. /li liExperience in data analysis, data verification, testing support, and structured problem-solving. /li liSolid knowledge of change processes, delivery best practices, and project lifecycle methodologies, including Agile and hybrid delivery models. /li liExcellent listening, presentation, facilitation, and interpersonal skills, with strong attention to detail. /li liAbility to manage and prioritize multiple tasks in a fast-paced, international, and cross-functional environment. /li liExcellent verbal and written communication skills, including the ability to present complex topics to senior management and cross-functional teams. /li liFluency in Italian and English. /li /ul p#LI-Hybrid /p h3Our Interview Practices /h3 pTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. /p pApplicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. /p #J-18808-Ljbffr

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