Senior Service Delivery Manager: Client Success & Improvements

14 ott - Napoli
Capgemini

Capgemini Napoli is seeking a Senior Service Delivery Manager to oversee the delivery of ongoing services, ensuring adherence to contractual requirements and service level agreements.
Si assicuri di leggere attentamente le informazioni relative a questa possibilità prima di inviare la sua candidatura.
You will drive continuous improvements with client representatives and coordinate with internal teams to maintain high service quality.
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In this role, you will manage day-to-day operations, optimize service delivery, and contribute to stronger client satisfaction and potential new business opportunities.
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