14 ott - Bardi
Qonto
pIn this role you will own the end-to-end platform for client communications, delivering a cohesive, compliant experience across channels.
You will partner with CRM, Operations, Compliance, Product and Engineering to unify tools and data, close regulatory gaps, and enable scalable growth.
You'll shape the roadmap for a greenfield, event-driven orchestration layer and a shared communication log, driving operational excellence.
This is a chance to define how Qonto's teams communicate with customers at scale, using a modern, cross-functional platform.
/pulliOwn greenfield development of the shared, event-driven orchestration layer and a unified communication log /liliDefine and drive the initial product roadmap for the client communication platform /liliEnable cross-functional collaboration across CRM, Operations, Compliance, Product,
and Engineering /liliBuild a scalable system that teams across the company can readily adopt /liliClose regulatory gaps and improve operational excellence through the communication platform /liliHands-on with communication/CRM platforms (e.g., Braze, Customer.io) or similar notification systems /liliExperience operating in environments with competing stakeholder claims (Regulatory, Marketing, Product, Operations) /liliStrong stakeholder management and ability to influence senior leadership /liliClear and confident communication /liliCross-functional leadership /liliStrategic thinking and problem-solving /liliBraze /liliCustomer.io /liliSendGrid /li /ul #J-*****-Ljbffr
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