14 ott - Varese
Bruker
h3Overview /h3 pAs a Field Service Engineer, you enable customers to install, validate, and maintain Bruker instruments, delivering expert on-site and remote support.
You work within the Customer Service team to ensure satisfaction and uphold Bruker's professional image.
You will travel within Italy and occasionally abroad to install, train, troubleshoot, and maintain modular systems in microbiology and diagnostics.
This role blends hands-on technical work with customer-focused service, offering opportunities to contribute to high-value life science solutions.
/p h3Responsabilità /h3 ul liFamiliarize with instruments from documentation and factory tests /li liCoordinate with customers and team during site planning for installation /li liInstall, set up, test, and train operators to meet specifications /li liPerform breakdown maintenance and scheduled service at customer sites /li liProvide technical, software, and application support (on-site or remote)
/li liValidate systems to certifiable standards /li liSupport sales in non-routine cases /li liFrequent travel within Italy; potential travel to Europe for customer sites or factory /li /ul h3Requisiti fondamentali /h3 ul liQualification in Electronic Engineering, Biology, Biotechnology, Bio-Chemistry or equivalent experience (mass spectrometry field advantageous) /li liSolid technical or scientific background with ability to learn rapidly /li liField service experience and ability to build trust with customers /li liValid driving license in Italy /li liNo visa restrictions for USA/EU travel /li liGood computer literacy and familiarity with data systems and operating systems /li liSelf-motivated, team player, with strong English and Italian communication /li liExperience with microbiology and diagnostic products a plus /liliAccurate record-keeping and documentation submission /li /ul ul liTrust-building and relationship management /li liEffective written and spoken communication /li liProactive problem-solving and adaptability /li liField service installation and commissioning /li liMaintenance and fault-finding /li liRemote diagnostics and software support /li /ul #J-*****-Ljbffr
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