14 ott - Bardi
Khazna Data Centers
pSince ****, Khazna has become the leading wholesale data center provider in the Middle East and North Africa, delivering reliable and scalable infrastructure to support the region's growing digital ecosystem.
/ppWe are seeking an experienced bCustomer Success Manager /b to manage key client relationships from capacity planning and project delivery through to ongoing account management.
/ppBased in bFerrera Erbognone, Italy /b, you will act as a trusted partner to key customers, ensuring the successful delivery of projects while building long-term relationships and identifying opportunities to support future business growth.
/ph3Key Responsibilities /h3ulliServe as the primary point of contact for key clients and manage ongoing relationships /liliUnderstand customer capacity, site selection, and future expansion requirements /liliLead and coordinate responses to RFIs, RFPs, and commercial discussions /liliDevelop business cases, management presentations,
and approval papers /liliManage project delivery against agreed milestones and ready-for-service dates /liliCoordinate cross-functional teams to ensure successful execution of client requirements /liliManage escalations, reporting, and performance reviews /liliSupport budgeting, forecasting, and financial performance monitoring /li /ulh3Minimum requirements /h3ulliBachelor's degree in Business, Engineering, or a related discipline /lili5+ years' experience in customer success, account management, client management, or a similar customer-facing role /liliExperience within data centres, infrastructure, construction, engineering, or project-driven environments is advantageous /liliStrong stakeholder management and project coordination skills /liliExcellent communication and relationship-building abilities /liliFluent English required; Italian and/or French language skills would be beneficial /li /ul #J-*****-Ljbffr
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