Application Support Technician
Pubblicato il 14-10-2026 - PRAGMATIKE in Lecce
pbLocation: /b Brindisi, Italy or Valencia, Spain, Hybrid /p pbEmployment: /b Full-Time Contract /p pbDuration: /b Long-term /p pbLanguage: /b Fluent English required /p pbIndustry: /b International Organizations / Enterprise IT / Managed Services /p pPragmatike is recruiting on behalf of a major international organization for an bApplication Support Technician /b to join a global Digital Solutions Managed Services team.
/p pYou'll support a portfolio of business-critical applications and enterprise tools, working across bapplication maintenance, Tier-2 support, databases, Windows/Linux environments, and end-user support /b.
/p pThis is a hands-on role for someone who enjoys troubleshooting complex technical issues, working across different technologies, and keeping production systems reliable and available.
/p h3What You'll Do /h3 ul liProvide day-to-day Tier-2 support and maintenance for business applications and enterprise tools.
/li liTroubleshoot application issues, identify root causes, and escal... /li liPerform administration and troubleshooting across MSSQL and open-source databases.
/li liSupport application releases, upgrades, configuration changes, and deployments.
/li liAssist with structural application changes required during system upgrades.
/li liSupport applications running across Windows and Linux environments.
/li liRespond to application-related queries from users working across different locations.
/li liSupport the deployment of tools and operational processes that improve service delivery.
/li liProvide knowledge transfer to Tier-1 teams and support end-user training when required.
/li liMaintain technical documentation, system reports, and knowledge-base content.
/li liParticipate in operational meetings and collaborate with other technical teams.
/li liContribute to special projects and provide additional technical support when required.
/li liParticipate in a rotating 24/7 on-call schedule, approximately one week per month.
/li /ul h3What We're Looking For /h3 ul li3+ years of experience in application maintenance, application support, or general IT support.
/li liHands?on experience supporting client/server applications.
/li liGood knowledge of database management and administration.
/li liExperience working in Windows and/or Linux environments.
/li liStrong troubleshooting and analytical skills.
/li liFluent English with strong written and verbal communication skills.
/li liHigh school diploma or equivalent.
/li /ul h3Nice to Have /h3 ul liExperience administering Microsoft Windows Server, SQL Server, and .
NET applications.
/li liKnowledge of MySQL, Red Hat Linux, or Drupal.
/li liExperience with Active Directory.
/li liFamiliarity with AWS and Azure.
/li liMicrosoft certifications or advanced Microsoft technology training.
/li liITIL knowledge or certification.
/li liExperience working in international or public?sector environments.
/li liKnowledge of another UN official language.
/li /ul h3Why Join /h3 ul liWork on business-critical applications supporting an international organization.
/li liGain exposure to a broad enterprise technology environment spanning applications, databases, infrastructure, and cloud.
/li liWork alongside experienced technical teams in a structured managed-services environment.
/li liOpportunity to contribute to operational improvements and special technology projects.
/li liPotential contract extension based on performance.
/li /ul pPragmatike is committed to a fair, transparent, and inclusive recruitment process.
We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
/p pIn accordance with GDPR, your personal data will be processed lawfully, fairly, and securely and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
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