16 ott - Italia
Satispay
Satispay is hiring a Senior Customer Care Specialist in Lombardia to manage complex, multi‐channel support workflows and drive improvements in our customer experience. You'll own ticket handling, automation, and proactive retention initiatives across channels.
You will collaborate with product and engineering teams to translate customer feedback into actionable insights, while upholding high CSAT and NPS standards. This role offers hybrid work with in-office days and remote options.
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