16 ott - Napoli
Four Seasons
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. A rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club.
About the role Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards.
What you will do Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest's order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods. Monitor our other mobile platforms on which guests can place orders or communicate with us. Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; Assist in setting tray tables for delivery.
What you bring High school education or equivalent experience Average reading, writing, and oral proficiency in the English language. Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days! *Complimentary employee meals and beverages! *Tuition reimbursement! To access the 'EEOC is The Law' Information poster please visit this website - Visa Requirements US work authorization is required.
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