F&B Outlet Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8gj3dj

Overview As F&B; Outlet Manager at Hyatt Centric Milano Centrale, you will lead the rooftop outlet to deliver exceptional guest experiences while driving revenue. You will collaborate with cross-functional teams to uphold the brand promise and service standards. Your role includes upselling opportunities and resolving guest issues to maintain positive relationships. You will balance hands-on outlet leadership with strategic planning during peak periods to maximize profitability and guest satisfaction. This is an engaging opportunity to shape a premium hospitality experience within a renowned brand. Retribuzione / Benefits * 12 free nights at Hyatt hotels globally every year * Discounts at F&B; outlets * International working experience with future international transfer * Brand exposure on a global hospitality platform Responsabilità * Drive guest-focused service and upselling to maximize revenue per guest * Ensure brand promise and service standards are consistently delivered * Handle guest and internal complaints promptly and satisfactorily * Maintain positive relationships with guests and colleagues across departments * Spend peak-period time in the Outlet to supervise operations and ensure peak performance * Collaborate with management to forecast, budget, and optimize labor and purchasing * Foster clear, timely communication with team and other departments * Promote professional working relationships and a culture of service excellence Requisiti fondamentali * At least 2 years of progressive hotel or related field experience * Associate degree and 3+ years related experience * Strong F&B; service background * Clear verbal and written communication skills * Ability to stay composed under pressure and handle problems proactively * Knowledge of hotel department functions and interdepartmental coordination * Italian and English language proficiency * Experience with forecasting, budgeting, labor management, and purchasing * strong communication * customer-focused * pr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8gj3dj