Night Audit Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8gld2p

Jumeirah Capri Palace is hiring through Hosco in Anacapri.We are on the lookout for a passionate Night Audit Agent to join the summer season 2027 of Jumeirah Capri Palace.

The main duties and responsibilities are:

- Supporting the Night Auditor Manager in balancing the day's revenues, ensuring accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day.
- Handling visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests • Recording major incidents and important information in the Duty Manager’s logbook • Ensuring the Resort’s credit policy is followed, conducting Credit Check Reports, and signing off on Rebates and Paid-Outs with proper justification.
- Preparing detailed reports and end-of-day summaries, which include daily revenue, occupancy statistics, guest activity, and other critical data for management review.
- Closing out the financial transactions for the day, including reconciling guest accounts, checking-in and checking-out records, restaurant charges, minibar usage, and all other billed services.




- Ensuring that all charges (room rates, incidental charges, etc.) are accurately posted and recorded. Any discrepancies are resolved before the end of the shift.
- Ensuring the hotel’s safety during the night shift. This includes monitoring security systems, overseeing hotel access, and alerting security personnel about any unusual activities.
- Working closely with the morning shift staff to ensure a smooth transition of information, and that all necessary updates are passed along to the day shift team.The ideal candidate for this position will have the following experience and qualifications: Previous experience in the roleProficient in Italian and English, a third language will be a plusGood PMS knowledgeStrong interpersonal skills to provide a high level of customer service, addressing guest needs with a calm, professional, and solution-oriented attitude Capacity to resolve issues quickly and efficiently, whether related to guest requests, discrepancies in accounts, or operational problemsPlease see the full vacancy for the benefits offered by Jumeirah Capri Palace.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8gld2p