17 ott - Stezzano
Schneider Electric
What will you do?
- Follow the entire life cycle of an ADMS (Advanced Distribution Management System) project, providing technical support throughout all project execution phases, from design and configuration to commissioning, training and post-sales support.
- Provide technical support for the design, configuration and implementation of ADMS solutions for electrical distribution networks, covering network model and data, SCADA, system integration, IT/network architecture and advanced power system applications.
- Support the configuration, customization and validation of ADMS solutions according to customer requirements and operational needs.
- Provide technical support during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT), assisting customers in system validation, functional testing and issue resolution.
- Deliver and coordinate training activities for different customer departments, including control room operators, SCADA teams, network planning departments and field operation teams. Provide dedicated training sessions and hands-on support to ensure effective system adoption and operational use.
- Provide technical support and training to external partners involved in ADMS projects, coordinating their activities and supporting them throughout project execution.
- Act as the main technical contact for the customer and one of the key figures for successful project execution, ensuring effective communication between the customer, internal teams and external partners.
- Provide first-level technical support and maintenance assistance for hardware and software issues, supporting troubleshooting, issue analysis and resolution.
- Support the tendering, sales and technical sales teams in defining technical solutions, assessing customer requirements and preparing project proposals.
- Ensure customer satisfaction by providing effective technical support,
maintaining a customer-oriented approach and contributing to the successful delivery of projects.
- It is not only what we do, but also how we do it: ensure on a daily basis that all actions are performed according to Schneider Electric's Core Values: Customer First, Act Like Owner, Dare to Disrupt, Learn Every Day and Embrace Different.
What qualifications will make you successful?
- Technical Diploma or University Degree in Engineering, preferably in electrical, electronic, automation or related fields.
- Knowledge of electrical communication standards and protocols, such as:
- Modbus RTU and Modbus TCP/IP
- IEC 60870-5-104
- IEC 61850
- Knowledge of electrical schematics, electrical equipment and power distribution systems.
- Basic knowledge of electrical distribution network operation and management, including primary and secondary substations, medium- and low-voltage networks, and distributed generation.
- Basic knowledge of power system analysis and network calculation functions, such as Load Flow and State Estimation.
- Good knowledge of SCADA systems, automation architectures and the integration of control systems with field devices and other IT systems.
- Experience with, or knowledge of, ADMS, DMS or SCADA solutions and their configuration, integration and customization.
- Familiarity with GIS systems, network databases and data modelling concepts.
- Basic knowledge of database technologies, SQL and Microsoft Windows Server environments is considered an asset.
- Knowledge of Schneider Electric ADMS/DMS solutions and related technologies is a plus.
- Good knowledge of Italian and English.
- Demonstrate a clear customer-oriented vision and strong communication skills, with the ability to interact effectively with customers, internal teams and external partners.
- Demonstrate the ability to manage project activities, troubleshoot technical issues and work effectively in challenging and stressful scenarios.
- Availability to perform on-site activities in Italy and abroad.
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