Implementation Consultant

17 ott - Trentino-Alto Adige
Hudl

Overview As an Implementation Consultant for Hudl Sportscode, you enable elite customers in Italy and the Meds, Balkans & Middle East to maximize value from our analysis products. You will align cross-functional teams to customer goals, educate users, and capture feedback to shape product onboarding. Your work directly impacts adoption, satisfaction, and long-term success of subscriptions. This role offers collaboration across Sales, Support, and Education in a dynamic, customer-focused environment. Retribuzione / Benefits * flexible vacation * remote work options * medical and retirement benefits * Employee Assistance Program * employee resource groups * timeout (meeting-free)



days Responsabilità * Align Sales and customers on short- and long-term goals * Educate customers and design onboarding workflows * Advocate for customer needs and provide product feedback * Collaborate with Support, Sales, and Education to surface insights and execute training strategy Requisiti fondamentali * Proven customer-facing training experience * Strong communication skills and ability to adapt to different audiences * Ability to understand customer workflows and drive successful product adoption * Goal-oriented and driven work ethic * Team player with cross-functional collaboration * Problem-solving with attention to detail * Multilingual: fluent in English and Italian * Adaptability * Read-the-room communication * Cross-functional collaboration * Sportscode experience * Analytics interest ideally in sports * Tableau

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