17 ott - Serravalle Scrivia
Stella Mccartney
Lavorare per Stella McCartney è un'esperienza davvero gratificante. In qualità di azienda operante nell'industria della moda di lusso con un resistente profilo etico, siamo leader e innovatori nel settore. You will act as a Brand Ambassador in our Serravalle store, working 24 hours per week on a part-time contract during the holiday season. Your focus will be to maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our on-brand focus. In doing so, creating and maintaining loyalty to both the store and the brand. Your Mission: * Provide excellent service through continued commitment to our service values and standards. * To know and achieve your, and the store's daily, monthly and annual sales targets. * Demonstrate knowledge and understanding of different sales techniques, for example cross selling, to drive your sales and KPI's. * Ensure that all Stella clients receive a unique and luxury in-store experience, satisfaction in line with company values and the "Style it like Stella" selling method.
* Communicate effectively with clients to understand and manage their needs, exceeding their expectations. * Maintain an understanding of current products, trends and collections and ensuring that clients are informed and aware. * Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company. * Proactively manage and develop CRM activities alongside your personal client portfolio. * Achieve a score of at least 90% in any mystery shop report in which you are the primary Client Style Advisor. * Understand all policies, procedures and compliance. * To ensure that all relevant procedures and policies are understood. To carry out work according to those standards. * Presentation must be in line with company's uniform and grooming standards. * Act as a Brand Ambassador by maintaining a proactive attitude, actively participating and cooperatin
17 ott - Piove di sacco
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17 ott - Piove di sacco
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