Colleague Service Advisor

16 ott - Milano
Triumph

Join TBK Bank! At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time.

We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals. is a financial holding company headquartered in Dallas, Texas, offering a diversified line of banking, payments, and factoring services. Are you a customer-focused professional with a passion for facilitating accurate financial transactions and building strong relationships? As a Client Services Associate, you'll be at the forefront of our commitment to exceptional customer service.

You'll not only provide prompt and accurate financial transactions but also contribute to the development and retention of customer relationships. By profiling new and existing customers, offering insightful advice on bank products and services, and ensuring each customer interaction exceeds expectations, you'll play a key role in fostering customer loyalty and identifying valuable cross-selling opportunities.

The Client Services

Associate is responsible for providing prompt and accurate financial transactions in accordance with the Bank's policies and procedures. Contributes to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross sell opportunities with professionalism and enthusiasm.

At Triumph

Financial,



we are a values-driven financial service company focused on creating value by helping our team members thrive, our customers succeed and our communities prosper. Treating people fairly, handling conflict with grace, and speaking the truth with humility are actions born of our convictions. Correct, consistent daily action shapes our culture, and we work at this diligently.

Profile new and existing customers, suggesting tailored products/services. Provide exceptional customer service, exceeding expectations. Open new accounts, ensuring accuracy and timely documentation. Take initiative to resolve customer issues and provide prompt feedback.

Help maintain customer goodwill and contribute to branch goals. Professionally refer customers to various bank departments. Safeguard customer info, adhere to regulations, and maintain security. Contribute to local community and bank-sponsored events.

Education & Experience Requirements The ideal candidate should have a high school diploma or GED, be at least 18 years old, and preferably possess six to twelve months of bank teller experience. Additional desired qualities include customer service, sales, or cross-selling experience.

Triumph

Financial, Inc. and its subsidiaries, provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Hourly: $16.87 - $22.77 Benefits Medical Paid Time Off

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