Customer Service

17 ott - Trento
Mahle

Your Contribution:

• Manage customer orders by verifying commercial terms, minimum quantities, and delivery times.

• Promptly communicate lead times to customers and ensure on-time delivery of orders.

• Manage customer requests and inquiries, ensuring timely and accurate communication.

• Support the resolution of critical issues related to delays, material shortages, or changes to the production plan.

• Verify the feasibility of MRP plans and contribute to the planning of production activities.

• Ensure alignment between customer priorities, production capacity, and material availability.

• Monitor deliveries and collaborate with Production and Warehouse to ensure compliance with agreed-upon dates.





• Monitor and evaluate supplier performance.

• Help maintain inventory levels in line with company guidelines.

• Update and verify data in the company’s management system (SAP).

• Manage reporting

Your Qualifications and Experience:

• Good knowledge of Excel

• Proficiency in English

• Excellent command of Italian

• Priority management

• Good communication and interpersonal skills

• Preferred Skills: Knowledge of ERP/MRP systems, preferably SAP

Do you have any questions?

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