17 ott - Dalmine
ABB
Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Avrai la possibilità di assumere un ruolo di leadership, sarai supportato nella tua crescita e sarai orgoglioso dell'impatto che creeremo insieme. Unisciti a noi per contribuire a far funzionare ciò che fa funzionare il mondo.
Questa Posizione Risponde a
Business Process Manager - ERP Transformation and M&A; Integration
Your Role And Responsibilities
In this role, you will orchestrate service business processes across large-scale transformation programs and M&A; (Merger and Acquisitions) integration activities. Through collaboration with business process owners, subject matter experts, and stakeholders across business and IS functions within Electrification Service, you will drive standardization and elevate operational excellence.
The work model for the role is: hybrid
You will be mainly accountable for
Process Guidance & Operating Models
• Process blueprint development & governance:
Design and maintain process blueprints for service management and delivery
• Cross-functional process coordination: Partner with process owners for opportunity management, order handling, field service, master data and installed base to ensure process alignment and operational coherence
• End-to-end process implementation: Lead service process implementation, establish monitoring frameworks, and track performance against defined business value metrics
• M&A; integration: Integration planning and assessment of acquired company operating models, applications, and processes to ensure seamless service domain consolidation
Process Integration Across Multiple Applications
• Multi-application integration strategy: Design and implement integration solutions that connect ERP, CRM, sales, service management and field service applications to create seamless end-to-end workflows.
• Data and process synchronization: Ensure consistent data flow and process
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