17 ott - Milano
MyParcel Italy
E-commerce & Logistics | MyParcel Italy
Location: Milan area, Italy | Work arrangement: Hybrid, regular on-site presence required Employment: Full-time
Gross annual base salary (RAL): €38,000–€48,000
Help us grow MyParcel in Italy
Are you a hands-on sales professional who enjoys winning new customers, closing deals and helping online merchants get started? Would you like to build lasting customer relationships while growing a business in the Italian market?
MyParcel is growing in Italy, and we are looking for two commercially driven Sales & Account Managers. You will find new customers, understand their shipping needs and turn opportunities into active accounts. You are comfortable with e-commerce technology and willing to guide customers through a standard webshop connection. For complex technical questions, you can involve our technical specialists.
What will you do?
• Win new business: Proactively approach Italian e-commerce merchants, follow up on incoming leads and convert opportunities into active customers.
• Own the sales process:
Manage your pipeline from first contact and discovery through proposals, negotiation, closing and the customer’s first shipment. Keep opportunities and next steps up to date in Salesforce.
• Build customer relationships: Become a trusted commercial contact for Italian e-commerce merchants, with regular follow-up and a practical understanding of their business.
• Grow accounts: Help existing customers grow their shipping volumes with MyParcel, identify relevant additional services and address issues that could lead them to leave.
• Understand customer needs: Discuss merchants’ shipping challenges and explain how MyParcel’s platform and carrier options can support their business.
• Help customers get started: Guide merchants through account setup, standard e-commerce plugin connections and their first shipment. Coordinate with technical colleagues when more complex integrations or issues require specialist support.
• Bring market i
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