17 ott - Italia
Henkel
Overview You will ensure the reliability, security, and performance of Henkel's local IT infrastructure in Italy, supporting production and critical operations. In a cross-functional, international environment, you'll collaborate with Global/Regional IT and plant teams to manage changes, deploy new components, and uphold security and compliance. You will diagnose and resolve local IT/OT incidents to minimise production impact and drive service excellence. This role offers hands-on infrastructure work with opportunities to grow your technical expertise and impact across a global organization.
Retribuzione / Benefits
Flexible work scheme
Hybrid work model
Global wellbeing standards
Gender-neutral parental leave
Employee Share Plan
Free Canteen
Responsabilità
Operate and maintain local server and network infrastructure in Italy
Identify, classify, and resolve failures in local IT/OT infrastructure to minimise production impact
Coordinate changes with Global/Regional IT to ensure service excellence and meet local requirements
Execute roll-out activities for new standard operations and tech components (setup, deployment, launch, decommissioning)
Ensure local compliance and security with corporate policies and standards
Requisiti fondamentali
~3+ years of experience in a similar role
~ Bachelor's degree or higher in Computer Science Engineering, Information Technology, ICT Engineering, or related fields
~ Knowledge of ITIL processes
~ Fluent in Italian and English (spoken and written)
~ Effective communication and interpersonal skills
~ Strong problem-solving skills
~ MS Office proficiency
~ communication
~ interpersonal skills
~ problem-solving
~ ITIL processes
~ local IT/OT infrastructure knowledge
~ server and network infrastructure management
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